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CORONA UPDATE: We are currently receiving a large number of refund requests due to the Corona-virus. At the moment we are unable to answer your email because of the large volume of requests. In the upcoming weeks we will contact you regarding refunds. Click here for more information.

Frequently Asked Questions: 


I would like to make a group booking, who can I contact?

Please make your group-request by email info@onlinetravelcard.com. We will contact you as soon as possible.



I made a booking, but I did not receive my tickets yet. How can this be solved?

Please do not worry! Check if you can find them in your SPAM folder. All tickets will be send right after your booking by email. If you did not receive your tickets after checking your SPAM please contact us by emailing info@onlinetravelcard.com



Can I show the tickets on my phone?

Yes!


Can I cancel or change my order?

Tickets are non-refundable. When your flight is rescheduled for a different date we can inform the driver. Please contact us ASAP. In casa of a cancellation we would recommend to contact your travel insurance. A reservation was made with the driver and costs were made.



If you still have questions please contact us: info@onlinetravelcard.com 


Online Travel Card

Avenida Carlemany 121, 3a
Escaldes-Engordany, AD 700
Andorra
Tax-number: L-709674-F